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Learn more about Intermedia

UNIVERGE BLUE® CONNECT Apps

Support Topics

Click the topic icon to view additional support information.

Get Started

  • Overview Of Desktop App
  • Install and Upgrade the App

Chat Features

  • Chat Feature Overview
  • Channels
  • Start A Meeting With Chat Members
  • Contacts And Favorites
  • Presence Status
  • Outlook Integration (Windows)
  • Outlook Integration (Mac)

Calling Features

  • Start A New Call
  • Call Controller And Softphone Modes
  • Options During An Active Call
  • Call forwarding
  • Call History
  • Click-To-Call

Other Features

  • Overview Of UNIVERGE BLUE® SHARE in the UNIVERGE BLUE® CONNECT Desktop App
  • Editing Microsoft Office Files In UNIVERGE BLUE® CONNECT
  • Edit Files in Desktop App
  • Overview of a meeting features in UNIVERGE BLUE® CONNECT Desktop App
  • UNIVERGE BLUE® ENGAGE Core features in the UNIVERGE BLUE® CONNECT Desktop App

Troubleshooting

  • UNIVERGE BLUE® CONNECT Desktop Application Troubleshooting
  • User Cannot Log In
  • User Is Always Offline
  • Message Is Not Delivered
  • Cannot Start Meeting
  • Cannot Find A Contact
  • Collecting Client Logs
  • Outlook Integration Issues
  • Click-To-Call Request Is Handled By Another App
  • UNIVERGE BLUE® CONNECT Audio Settings FAQ

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Article ID: 15590

Last updated on: 01/12/2024 05:48 AM

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