UNIVERGE BLUE™ ENGAGE IVR Studio User Interface

Once you sign in to the IVR Studio Express, you are presented with the user interface. The user interface is made up of five regions: Menu Bar, Navigation Pane, Design Window, IVR Explorer, and Properties. Studio_Express

Table 1: User Interface

OBJECT	NAME	DESCRIPTION
1	Title Bar	Web application name: IVR Studio Express.
2	Menu	The Menu Toolbar is comprised of four menus: IVR, Edit, Tools, and Help. Each menu consists of commands that are used to create an IVR application.
3	Account Name/Account Feature Package/User name	Account Name of the user signed in to the web application. Account Feature Package assignment for the account (e.g. Silver, Gold, Platinum, Standard). User name of the user signed in to the web application.
4	Navigation Pane	Consists of two tabs: Toolbox and Emulator Toolbox: lists all Business Function (BF) icons that can be added to your IVR design. See Section 2: Business Functions for a detailed description of each BF, and Section 4.1.1: Toolbox, for further information on the Toolbox. Emulator: Use to test an IVR application. See Section 4.1.2: Emulator, for further information regarding the Emulator, Section 13: Test IVR Design, for detailed instructions on using the Emulator to test your application.
5	Pages	Lists all pages of your application design. If your design consists of multiple pages, a new tab appears here for each page created. Use the icons located to the right of the tabs to add, duplicate, remove, and order pages. See Section 5: Pages, for further information on working with pages.
6	Canvas	Displays the IVR design. This is the area where most work is done in creating your IVR application. See Section 6: Canvas, for further information.
7	IVR Explorer	Displays the working stage of your design (e.g draft, final). See Section 7: IVR Explorer, for further information.
8	Properties	Consists of four tabs: IVR: edit project properties such as the IVR Title, Description, and Default Language. If you are creating a new IVR, complete all fields. Page: edit the active page properties: Page Name: the name for the current page (e.g. Main) Description: a summary of what the page contains BF: edit the selected Business Function (BF) properties; if a BF has just been added, complete the BF fields. Version: indicates the current version of your IVR design. See Section 8: Properties, for further information on completing property fields.
9	Error List	Displays errors and warnings after a design is checked.