This section explains how to deploy one chat for all pages in BigCommerce.
To deploy one chat for all pages:
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Log in to your BigCommerce account as an administrator
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Navigate to Storefront Design > Design Options, and then click the Footer Scripts tab.
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Paste the script in the Footer:
<script type="text/javascript" src="YourProactiveChatLink"></script>
You may find the correct URL in the Admin Portal under Configure > General > Queues > [Chat Queue Name] > Options > General Settings > Proactive Chat URL:
Note: the URL will be different for Chat Queues ver2.0 / ICR ver2.0 and Chat Queues ver2.0 / ICR ver2.0 customers. Customers using chat queue ver 1.0 / ICR ver 1.0 will continue seeing the link <…>webchat.js. -
Save your changes.