In the General tab, you can configure the frequency with which to export data to your FTP server.

To configure exporting frequency

1. Access FTP Export as explained in FTP Export. The page opens to the General tab by default.
   
2. Select to click the Export data every day after checkbox. Then enter the time you want the data exported.
   TIP

   • You can only choose times between midnight (00:00) and 07:55 AM. This is to prevent disruptions during the operations of the current day.
   • The data that will be exported are the call recordings and any additional call detail records you select as explained in FTP Data Export Options.
3. Click Update when done.
   Important ALWAYS click Update or your changes WILL NOT be saved.

- Updated on July 11, 2023

All Content in the Integrations Series

Click the arrow(s) to open or close the tree branches.

• Integrations
  • FTP Export Integration: Introduction
    • FTP General Settings
    • FTP Server Options
    • FTP Data Export Options
  • Slack Integration: Introduction
    • Creating a Webhook
    • Setting up Slack Integration
    • Editing the Slack Integration Settings
  • Calabrio
  • Zendesk
  • Cloud Storage
  • Twilio
  • WhatsApp Integration: Introduction
    • MessageBird Prerequisite Conditions
    • Setting up a MessageBird Account & WhatsApp Channel
      • Creating a MessageBird Account
      • Adding a WhatsApp Channel in MessageBird
      • Creating a WhatsApp Channel Using Facebook Business Manager
      • Additional Information
    • Setting up the MessageBird Integration Within UNIVERGE BLUE® ENGAGE Admin Portal
    • Setting up a Bird Account and WhatsApp Channel
    • Configuring Bird Prerequisite Security Settings
      • Creating an Access Policy
      • Creating an Access Role
      • Creating an Access Key
    • Setting up the Bird integration with UNIVERGE BLUE® ENGAGE Admin Portal
    • Configuring a WhatsApp Number in UNIVERGE BLUE® ENGAGE Admin Portal
    • Using WhatsApp with UNIVERGE BLUE® ENGAGE
    • FAQs and List of Known Restrictions