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UNIVERGE BLUE™ ENGAGE Agents

Article ID: 55439 Last updated on 12/28/2020 12:41:44 PM Product: UNIVERGE BLUE™ ENGAGE
Tags: UNIVERGE BLUE™ ENGAGE
URL: https://kb.univerge.blue/en-US/Article/55439

The Agents page allows you to configure user accounts for your UNIVERGE BLUE™ ENGAGE representatives and administrators. Every user account can be given access to sign into the Call Center Agent (CCA) application or Admin Portal.

Agents

For more information, please refer to the following articles:

  • Teams and Agents
  • Team Configuration
  • Agent Configuration
  • External User Configuration
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