This article explains the functionality of the Two-factor authentication policy. Two-factor Authentication (2FA) is an additional layer of security, which requires end-users to respond to a second authentication challenge when logging into UNIVERGE BLUE® CONNECT, UNIVERGE BLUE® MEET, UNIVERGE BLUE® ENGAGE, or UNIVERGE BLUE® SHARE.
Managing 2FA users
By default 2FA is enabled on the account, but disabled for users. In order to manage 2FA settings navigate to Account > Security policies > Two-factor authentication (2FA). Here you will see the following options:
- Manage 2FA users: for enabling/disabling Primary 2FA for individual users
- Primary 2FA:
- Enable for all / Disable for all: Automatically enable or disable Primary 2FA for all users on the account
- Enable Primary 2FA for new users: Have Primary 2FA enabled/disabled by default for new users
Read the Knowledge article on How To Use Two-Factor Authentication To Access UNIVERGE BLUE® CONNECT, UNIVERGE BLUE® SHARE, UNIVERGE BLUE® MEET Or UNIVERGE BLUE® ENGAGE for more information End-user guide on how to use Primary 2FA.
Managing 2FA settings for users
You can enable/disable 2FA per user in user's settings as well. Navigate to Users > click on the Display Name of the user > User Info > Edit 2FA settings:
To enable Primary 2FA authentication for the user, check the Enable two-factor authentication for this user box. Under the How to Authenticate section choose UNIVERGE BLUE® PROTECT app Push notification, SMS text message, Voice call or UNIVERGE BLUE® PROTECT app One-time passcode. Add a phone number and click Save changes.
Reset 2FA
To reset the user's 2FA, click on the Reset 2FA button on the user's 2FA settings page.
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