Requirements:

Remote Control requires that you have the UNIVERGE BLUE™ MEET Desktop Application or UNIVERGE BLUE™ CONNECT Desktop Application installed to grant Remote Control to others. 

  • Chrome web browser is supported to receive Remote Control capabilities but may not initiate Remote Control.
  • An UNIVERGE BLUE™ MEET Pro Plan as this is a subscriber feature only.

How to use Remote Control: 

 Start a Meeting or Join a Meeting on UNIVERGE BLUE™ MEET Desktop Application.

To access Remote Control, start Screen Sharing first.

Share

Once screen sharing starts, you may choose to grant Remote Control by clicking the button.  All those eligible to grant Remote Control will be shown in the list.

List

The person that you are granting Remote Control to will see this message:

Controller view

On the Attendee list, you will also see an icon under that person’s name indicating they are controlling your screen and if you click, you will see the option to Stop Remote Control.

On the lower right-hand corner of your screen you can see the box to stop Remote Control:

Stop pop window

And that is also available on the top of your screen as well:

Stop center

When someone is controlling the screen, there is a crosshair cursor so that the person controlling the screen can easily identify their own actions and that they have the control of the cursor on the other computer:

Crosshair