Delivery status indication
Delivery status indication notifies when a message is delivered to a collaborator.
Note: Single checkmark indicates that a message has been delivered to a server. The double checkmark indicates that a user has read the message (for a channel, it indicates that at least one member of the chat has read the message).
Important: the user will receive an email with the missed messages (while offline) if they are not online for 5 minutes after the message has been sent.
| Android | iOS |
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Push notifications
Once the message is received by the user, the push notification appears. The push notification can be followed by vibration and sound depends on the user's settings.
Note: the application behavior on an Android can be adjusted in the app settings.
To enable/disable push notifications for incoming calls, log in to UNIVERGE BLUE® CONNECT Mobile App, and navigate to My Account > Settings > General.
To enable/disable push notifications for chats, log in to UNIVERGE BLUE® CONNECT Mobile App, and navigate to My Account > Chat.
Important: iOS application only allows to use the system settings.
Counters
The counters are designed to:
- count non-read messages in each chat on the Chat List screen;
- count how many chats have non-read messages on the Chats icon in the main menu.
| Android | iOS |
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Note: if the user with several mobile devices reads the chat on one of them, this chat will be considered read on all of the devices.