To check a new voicemail, log in to UNIVERGE BLUE™ CONNECT Mobile App and navigate to Voicemail tab on the bottom of the screen. List of the voicemails appear immediately. The new one will be displayed on the top of the screen and will be highlighted as bold.

iOS:

Send diagnostic logs iOS

Android:

Send diagnostic logs Android

Press on the voicemail that you would like to check to get the following options:

  • Listen to voicemail
    Note: listen to voicemail option available by pressing speaker icon.
  • See the voicemail transcription
    Note: the voicemail transcription option should be enabled for the user in order to see the transcription. It may be enabled via UNIVERGE BLUE™ CONNECT Mobile App under My Account > Voicemail.
  • Call back
  • Share Voicemail
    Note: by pressing Share you can forward voicemail as an attachment to any email address.
  • Mark as unread
  • Delete voicemail

Note: once you receive the new voicemail a missed call will appear in your call history as well.