During an active call, the user has an ability to transfer the aforementioned call to another extension using their line keys instead of manually putting in the numbers.

Polycom

  1. Press the softkey labeled Transfer
  2. Press the softkey labeled Lines
  3. Press the line key for the desired destination of the call.

Yealink

  1. Press the softkey labeled Transfer for an attended transfer or  > BXfer for blind transfer.
  2. Press the desired line key for the destination of the call.

    Note: If the primary line keys are in use, the bottom right one will read More. After pressing More, additional line keys will be shown.

Cisco

  1. Press the softkey labeled Transfer for an attended transfer or BlindXfer for blind transfer.

    Note: If transferring to a user’s voicemail, use BlindXfer
     
  2. Press the line key for the desired destination.

    Note: If the Transfer softkey was used, the Transfer option will have to be pressed a second time to complete the transfer.

Fanvil

Warm Transfer

  1. While on an active call, press the Xfer button. 
  2. The phone will show Attended Transfer on the screen. 
  3. Dial the extension or number of the person you want to transfer the call to.
  4. Wait for the recipient to answer the call. 
  5. Press the Xfer button again to complete the transfer. 
  6. The original call will now be connected to the recipient. 

Blind Transfer

  1. While on an active call, press the Xfer button once.
  2. You will see Attended Transfer on the screen.
  3. Press the Xfer button again (BXfer) to toggle to Blind Transfer.
  4. Once you see Blind Transfer, dial the extension or number you want to transfer the call to.
  5. The call will be immediately transferred without waiting for the recipient to answer.

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