This article describes the process of setting up and provisioning Yealink W52P/W56B/W60B/W70B base units, and their respective W52H/W56H cordless handsets, including steps for assigning handsets to the base, registering handsets, and assigning users to the handsets.

When purchasing a base unit and cordless handsets through Control Panel or directly from a sales representative, the devices will automatically appear on your Control Panel Devices list. Most of the provisioning process is plug and play; however, you still need to assign handsets to the base in Control Panel, assign users to handsets, and register the handsets to the base unit.

• Set up your W52P, W56B, W60B, or W70B Base Unit
  • Powering up and provisioning

• Set up W52H or W56H Handsets
  • Add handset to base in Control Panel
  • Assign User to the handset in Control Panel
  • Register the handset to the base unit

Notable Limitations

Battery Information

Set up your W52P, W56B, W60B, or W70B Base Unit

Powering up and provisioning.

The base unit you received has been pre-programmed to search for the UNIVERGE BLUE® CONNECT provisioning server. Your W52P/W56B/W60B/W70B base unit has already been added to your Devices table in Control Panel. Provisioning will start immediately after the base unit is powered up and connected to the internet.

Find a central location for the base unit to ensure all handsets get equal coverage.

1. Find a good central location for the base unit to reside; you want to make sure that all handsets get equal coverage.
2. Plug the base unit into your router.
3. Plug the power adapter into the base unit and connect it to a power outlet.

The base unit will boot to begin the provisioning process. Do not unplug the base unit from the power while any of the LED lights are blinking. The base unit may restart several times during this process. Provisioning is complete when the Power and Network LEDs are solid green. The handset LED will only light up once handsets are successfully registered to the base unit.

Once the base unit lights are solid green, add handsets to your base unit configuration in Control Panel.

Set up W52H and W56H Handsets

Add a handset to base in Control Panel

To ensure your handset works with the base unit, you need to add the handset to the base unit configuration in Control Panel. Additionally, it is also necessary to register the handsets to the base.

1. Navigate to Control Panel > Service > UNIVERGE BLUE® CONNECT > Devices tab.
2. Click the base unit device name Yealink W52P, Yealink W60B, or Yealink W70B to access the base configurations.
3. Navigate to the Cordless phones tab and click + Add cordless phone.
   
4. Click the checkbox next to the available handset you wish to add to the base, then click Add cordless phone button.
    
5. You will be returned to the Cordless phones tab and will see your handset added to the list.
6. Take note of the order in which the handsets are listed. Mark the handsets by serial number (using the last four digits of each serial number) so you can properly register each handset in the correct order in later steps.
   

Assign User to the handset in Control Panel

Assigning a user to a handset allows the handset configuration to adopt information previously configured on the user.  The handset will gain the extension number and any direct dial numbers assigned to the user; this means the handset will ring any time the extension or DID receives a call.

To assign a user:

1. On the Devices tab, click the handsets Device Name, to access the handset configurations.
   
2. On the General tab, click Assign user & edit 911 location.
    
3. Add the user by selecting their name in the User drop-down field.
   Note: The user must be activated (with a phone number assigned) in order to assign them to a device.
4. Adjust the address information to match where the physical hardware will be located. (current hardware location will be used by default)
5. Read the 911 Policies and limitations and click the checkbox to confirm you understand.
6. Click the Assign user button to finish.
   
7. When the page refreshes, you will be returned to the General tab for the handset and will see User (extension number) under Assigned User.
8. Unplug the power to your base unit, wait three seconds, and plug it back in. This will force the base to reach out to the provisioning server and configure the line information for the handsets.

Register the handset to the base unit

De-register old handsets

1. Access the base unit's WebUI using the computer connected to the same local network as the base unit.
   • Gather the base's IP address by navigating to Status > Base on one of the registered handsets.
   • Refer to the following article on how gather the base unit's admin credentials for the further login steps.
2. Once inside the WebUI, navigate to Status > Handset & VoIP > Delete Handset.
3. Delete the cordless handsets as outlined in the images below and register new ones in the correct as outlined later in the article.

W60BW70B

Register new handsets

Important: For the handsets to work, it is extremely important that you register handsets to the base in the same order they were configured to the base unit configuration in Control Panel. 

The base organizes handsets by assigning them to Lines and each handset occupies a line between 1 and 5.  When you add a handset to the base and assign a User to the handset in Control Panel, the base keeps track of the handset by assigning that User to Line 1 for the first handset, Line 2 for the second handset, etc.

This means you must register handsets with the base unit in the same order they appear on the base's Cordless Phones tab in order to ensure the correct User is displayed on the correct handset.
It is good practice to mark your handsets by serial number (use the last 4 digits of each serial number of the handset) so you can properly register each handset in the correct order.

To register a handset to the base:

1. Press and hold the button on the front of the base unit for about 5 seconds. The registration LED will slowly flash, indicating the base station is in registration mode.
2. Press the OK button on the handset to enter the main menu.
3. Go to Settings > Registration and press OK on Register Handset.
4. Press OK on Base 1. The handset will search for the base registration signal.
   Note: If the handset has trouble searching for the base, power cycle the base and try again.
5. Press the OK soft key when the LCD screen displays the RFPI code of the base station.
6. Enter the system PIN (default: 9871).
7. Press the Done soft key.

The handset will play a warning tone and prompt Handset Subscribed, indicating the handset is registered successfully. After successful registration, an internal handset number and handset name appear on the LCD screen.