This KB article provides general setup instructions about the following UNIVERGE BLUE™ CONNECT services:

UNIVERGE BLUE™ CONNECT setup instruction

Note: While you may begin the account setup process on one of many different steps, we recommend the following sequence in order to take advantage of hardware rebates.

  1. Create Locations for your other offices, to assign to users and devices.
  2. Order new phone numbers or Transfer existing phone numbers from your current provider.
  3. Purchase UNIVERGE BLUE™ CONNECT Subscriptions
  4. Create & Activate Users
  5. Order new hardware or add existing hardware (Enhanced BYOP).
  6. Set up your Auto Attendant  or create additional attendants for other offices.
  7. Create Groups:
  8. Manage Devices
  9. Webfax
  10. Conference Bridges
  11. Fax Resource

After the general setup is complete, you can explore the UNIVERGE BLUE™ CONNECT service using Control Panel to familiarize yourself with the interface and controls.  You can configure additional settings through the Voice Services platform.

UNIVERGE BLUE™ CONNECT also provides Desktop App, which includes essential features for easy and effective communication.

UNIVERGE BLUE™ SHARE setup instructions

UNIVERGE BLUE™ SHARE is a cloud backup solution that allows to back up data, protect it from viruses and loss, share and collaborate on files with colleagues and external parties.

UNIVERGE BLUE™ MEET setup instructions

As a perfect solution for Video conferencing, UNIVERGE BLUE™ CONNECT includes UNIVERGE BLUE™ MEET app, which makes it easy to manage your meetings or review the details of past meetings.