Voicemail feature ensures that you will never miss any important messages. When someone leaves a voicemai for you, the icon appears on the screen with the number of unread voicemails, and the message key LED flashes red.

Note: voicemail feature is not available on all servers. Contact your system administrator for more information.

You can leave a voicemail to someone else when they are busy or cannot answer the call. Follow the voice prompts from the system server to leave a voicemail, and then hang up.

To configure the voicemail access code via the handset: 

  1. Press OK to enter the main menu.
  2. Select Voicemail > Set Voice Mail. The screen will display the lines assigned to the handset as incoming lines and outgoing lines simultaneously, and the number of voicemails for each line.
  3. Press Left or Right key to highlight the desired line, and then press the Select soft key.
  4. Press Up or Down key to select Enabled from the Status field.
  5. Enter the voicemail access code in the Number field.
  6. Press the OK soft key to accept the change or the Back soft key to cancel.

You can configure fast access to connect straight to the voicemails of the desired line by long pressing the digit key 1 without having to scroll through the menu when the handset is idle.

  1. Press OK to enter the main menu.
  2. Select Voicemail > Set Key 1. The screen displays the lines assigned to the handset as incoming lines and outgoing lines simultaneously.
  3. Press Up or Down key to highlight the desired line and press the Select soft key. The radio box of the selected line will be marked.

To listen to the voicemail using the menu via the handset:

  1. Press OK to enter the main menu.
  2. Select Voicemail > Play Message. The screen displays the lines assigned to the handset as incoming lines and outgoing lines simultaneously, and the number of voicemails for each line.
  3. Press Up or Down key to highlight the desired line, and then press the Select soft key. The handset will dial out the voicemail access code using the selected line automatically.
  4. Follow the voice prompt from the system server to listen to your voicemails.

To listen to the voicemail via fast access via the handset:

  1. Long press Voicemail Key 1 when the handset is idle. The handset will automatically dial out the voicemail access code using the line you selected when configuring fast access for voicemail.
  2. Follow the voice prompt from the system server to listen to your voicemails. You can also listen to the voicemail by pressing Message key to enter the Messages & Calls screen. Select the desired line and press the Select soft key.

Note: before listening to the voicemails, make sure the voicemail access code has been configured. When all new voicemails are retrieved, the icon will disappear from the screen.