Admin File Management allows administrators to view and manage all content belonging to Active and Decommissioned (Regular and External) users on this account.

To manage the user's data, the administrator should be granted Admin File Management role.

For more details, refer to the Knowledge Base article on Account Contacts and Contact Roles.

All administrators with the proper role can manage decommissioned user's data. To manage data of active users, log in to Control Panel and navigate to Services > UNIVERGE BLUE® SHARE > Policies > Security Policy.

To access Admin File Management, navigate to Services > UNIVERGE BLUE® SHARE > Manage & Restore File. Click on the Login to UNIVERGE BLUE® SHARE as Admin button:

The Admin File Management interface allows you to filter by User Type (All, Regular, External, and Deleted users). These filtered results can then be sorted in by the volume of file space (in ascending/descending order) that they are using by clicking on Total Size.

Hovering over a deleted user allows the Admin to see the Delete icon which permanently purges all data for that user (this action is irreversible! UNIVERGE BLUE® Support cannot restore purged data). Purging a user's data is commonly done to clean up the file space of deleted users and/or to permanently delete confidential data, which will be reflected in the disk quota consumption within 24 hours.

Note: deleted users may have some data shared with other active users, the purge operation will irreversibly delete data they had access to.

Click on one of the Users in the list to access that user's Web Interface.

Note: By default, the Recents tab is opened first. Click on My Blue Share tab to switch to User's folder structure.

In the Web-interface, the Admin can perform the following operations:

• enter end-user file space and see all content with the same level of permission as the user
• create, share, leave share, delete, permanently delete, restore folders in end-user file space
• can download, upload, delete, permanently delete, restore files in end-user file space

All Admin’s actions will be logged in the Activity feed.

Note: Admin cannot share end-user's folders with external collaborators.