This article reviews several of the most common scenarios on how to manage UNIVERGE BLUE® SHARE disk space:

 

Your UNIVERGE BLUE® SHARE account is out of disk space

If you have received a storage alert that UNIVERGE BLUE® SHARE is out of space, there are two ways to manage the disk space:

Additional disk space

If you are planning to use UNIVERGE BLUE® SHARE in the future, it is recommended to purchase additional disk space. To do that log in to Control Panel > Services > UNIVERGE BLUE® SHARE > Storage Management > select appropriate Storage Package > Save changes.

 

Purge data

By default, UNIVERGE BLUE® SHARE saves all file versions and deleted items. In case you received a UNIVERGE BLUE® SHARE storage alert, you can manage your files and delete unnecessary files and folders. There are two ways of doing that:

  • You can purge the files/folders via Admin File Management. To do that:
    1. Log in to Control Panel > Services > UNIVERGE BLUE® SHARE > Manage & Restore Files > Login to UNIVERGE BLUE® SHARE as Admin

    2. Click on one of the users' names and navigate to My Blue Share folder or click on the 3 dots next to this folder to navigate to user's backed up personal folders:

       
    3. Select the file/folders you want to delete (you can use Shift or Ctrl button to select several at once) and click Delete on the bottom of the page. Click Show deleted:

       
    4. Select again the same files/folders and click Permanently Delete:

       
  • You can change the UNIVERGE BLUE® SHARE retention policy settings, so the end-users can purge their data. To do that:
    1. Log in to Control Panel> Services > UNIVERGE BLUE® SHARE > Policies > Retention policy
    2. Uncheck the Users cannot permanently delete files & folders checkbox and click Save changesRead the Knowledge article on Managing UNIVERGE BLUE® SHARE Settings for more information.
       

 

Move or rename folders

In case the folder was moved to another location or renamed, it will be deleted and a new folder will be created. To avoid the  UNIVERGE BLUE® SHARE disk space overuse you can purge the old folder via Admin File Management or the end users can purge it from their UNIVERGE BLUE® SHARE accounts.

 

A user no longer works in the organization

If the user leaves the organization and his UNIVERGE BLUE® SHARE account is deleted, the data associated with this user will remain on the server. You can purge the data from the deleted users via Admin File Management. To do that:

  1. Navigate to Control Panel > Services > UNIVERGE BLUE® SHARE > Manage & Restore Files and click Login to UNIVERGE BLUE® SHARE as Admin
  2. Select the Deleted option in the upper-right corner to see a list of deleted users. You can pick up any user and permanently delete the data from the deleted user's page.




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