You can control users password recovery and reset settings in Control Panel. Password settings can be modified on account-wide and individually. Read our Knowledge Base article on Password Policy for more information on managing password settings account-wide.

Modify individual user password settings

  1. Navigate to Control Panel > Users > Click on Display Name of the user > click Edit User password settings

    UserPasswordSettings

  2. Here you can modify user password settings:

    UserPasswordSettingsPopUp

    Note: password expiration date can show will be set after user resets his password if the user has Force user to change password at next login enabled and they have not changed it yet.

Forgot password

There is a way to allow the users to use the option Forgot password on the UNIVERGE BLUE™ CONNECTUNIVERGE BLUE™ SHARE or UNIVERGE BLUE™ MEET. To do that the admin would need to add an alternate email address or Mobile Phone that would be used to send the recovery code. To add these details: log in to Control Panel > Users > click on the user > User Info > Edit User Info > fill in the Information to restore user password.

User info

User cannot change password

  1. Unless the admin has added the Information to restore user password, the user cannot recover their password using Forgot your password on the login page  UNIVERGE BLUE™ CONNECTUNIVERGE BLUE™ SHARE or UNIVERGE BLUE™ MEET.
    UserRestricted
  2. User doesn't receive email notifications about password expiring. These messages are sent by default if Custom Password policy is enabled and Password Expiration is enabled.

Force user to change password at next login

  1. User is forced to change the password on the next login to  UNIVERGE BLUE™ CONNECTUNIVERGE BLUE™ SHARE or UNIVERGE BLUE™ MEET. They need to enter an old password and a new password:
    ChangePassword