This section explains how to deploy one chat for all pages in Joomla.
To deploy one chat for all pages:
-
Navigate to the extension page for the Add custom JS and click the Download button.
-
Uncompress the zip file.
-
Log in to your Joomla admin site.
-
Navigate to Extensions > Manage.
-
Upload the zip file you downloaded previously.
-
Click the Install button.
-
Go to Extensions > Plugins.
-
Search for System - Add Custom Javascript.
-
Open the plugin for editing.
-
In the Custom Javascript File Path option, enter the relative path to your javascript file. You may find the correct URL in the Admin Portal under Configure > General > Queues > [Chat Queue Name] > Options > General Settings > Proactive Chat URL:
Note: the URL will be different for Chat Queues ver2.0 / ICR ver2.0 and Chat Queues ver2.0 / ICR ver2.0 customers. Customers using chat queue ver 1.0 / ICR ver 1.0 will continue seeing the link <…>webchat.js. -
Enable the plugin.
-
From the Ordering parameter, choose Order last.
-
Click the Save & Close button.
-
Refresh the site and verify that the chat works.