To remove an agent from the schedule:
- Click Remove Agent.
- The Remove Agent Information window opens. Complete all fields (see Remove Agent Information window below and refer to Remove Agent Field Descriptions and Button Functions Table for a detailed description of all fields).
- When all fields are complete, click Save.
- A Remove Agent Information confirmation dialog box appears. Click OK.
- The selected Agent will be removed from the schedule on the specified dates along with any events that are scheduled on those dates (if specified).
Agent |
In the drop-down menu, select the Agent you want to remove from the schedule. |
Start Date / End Date |
Click the date picker and select the first date/last date in the schedule you want the Agent removed from. |
Include Events |
Select the checkbox if you want to remove the Agent from all events occurring on the selected dates, select the Include Events. |
Buttons |
|
Save |
Click to remove the Agent from the selected date(s) of the schedule. |
Close |
Click to close the Remove Agent Information window. If the window is closed without saving the information, the Agent will not be removed from the schedule. |