As a user, you can modify various settings for the Mobile Application and for your account under the My account tab in the UNIVERGE BLUE™ CONNECT Mobile Application.

To access the My Account tab, click on the Gear icon in the top right corner of the screen.

My_account

Information

  • Change your Presence status
  • Change your Mood message
  • Check and manage your phone numbers
  • Set one of them as the Primary number
  • Check your profile information, such as your position, department, etc.
  • Update profile picture

UNIVERGE BLUE™ applications

  • You can access UNIVERGE BLUE™ MEET and UNIVERGE BLUE™ SHARE mobile applications from this page

Settings

  • Choose if you wish to use mobile data when Wi-Fi is not available
  • Change push notifications settings
  • Enable logging for troubleshooting
  • Enable TLS
  • Enable native calls
    Note: if native calls are enabled, Android system will manage calls instead of UNIVERGE BLUE™ CONNECT Mobile app. Please only enable this option if Support has recommended you to do so.
  • On Android devices, there is an option to modify the ringing time and the ringtone and enable/disable vibration.
    Important: on iOS users can change this configuration in iOS system settings.

Find Me Follow Me Forwarding

  • Forward calls to external numbers if the call wasn't picked up in UNIVERGE BLUE™ CONNECT
  • Choose the order in which phones will be ringing: Sequentially or Simultaneously
  • Add the number(s) to ring. You can add them manually using the Add my phone button, or you can choose from the Contacts list by clicking Forward to another contact button. It may be a contact, a hunt group or an Auto Attendant
  • The article UNIVERGE BLUE™ CONNECT Mobile App: Find Me Follow Me Forwarding provides additional details on this feature.

Voicemail

Chat

  • Change notifications for group and individual chats

Sync Contacts to UNIVERGE BLUE™ CONNECT

  • Contact Sync allows you to make all contacts accessible from this phone (e.g. Office 365, Outlook, G-Suite, iCloud) also available on other mobile and desktop devices running UNIVERGE BLUE™ CONNECT
  • A device on which Contact Sync is enabled becomes a Primary device - exclusive source for from mobile
  • The article Sync Contacts From Different Mobile Applications provides additional details on this feature.

Silent mode

Mobile Assistant

  • Review and manage existing Mobile Assistant rules
  • Enable/Disable notifications
  • Enable/Disable Mobile Assistant
  • The article UNIVERGE BLUE™ CONNECT Mobile assistant provides additional details on this feature.

Send Feedback

  • Opens the default mail client to send us your feedback

About

  • Shows the application version and other information about UNIVERGE BLUE™ CONNECT Mobile Application

Logout

  • Logs you out of the application