Get Started

Overview Of Desktop App   

How To Install App

How To Upgrade App

Chat Features

Chat Feature Overview

Group Chats

Start A Meeting With Chat Members

Contacts And Favorites

Presence Status

Outlook Integration

Calling Features

Start A New Call

Call Controller And Softphone Modes

Options During An Active Call

Call History

Click-To-Call

UNIVERGE BLUE™ SHARE

Overview Of UNIVERGE BLUE™ SHARE In UNIVERGE BLUE™ CONNECT App

UNIVERGE BLUE™ MEET

Overview Of Meeting Feature In UNIVERGE BLUE™ CONNECT App

UNIVERGE BLUE™ ENGAGE Core

UNIVERGE BLUE™ ENGAGE Core On UNIVERGE BLUE™ CONNECT Desktop App

Troubleshooting

User Cannot Log In

User Is Always Offline

Message Is Not Delivered

Cannot Start Meeting

Cannot Find A Contact

Collecting Client Logs

Outlook Integration Issues

Click-To-Call Request Is Handled By Another App

UNIVERGE BLUE™ CONNECT Audio Settings FAQ