The following tables list the ports, protocols, and URLs that UNIVERGE BLUE® CONNECT devices use to exchange data with Voice Services.
This information may be useful for configuring firewalls on users’ computers or in your organization’s Local Area Network (LAN). All established connections must be accepted.
To obtain the Internet Protocol (IP) range for UNIVERGE BLUE® CONNECT, contact our support team.
VOIP Hardware & Software Port Information
Product |
Service |
Port numbers |
Protocol |
CONNECT |
Provisioning (cfgphone.com) |
TCP 80, 443, 1443, 2443, 6716, 6718, 6719 |
Varied |
CONNECT |
Registration |
UDP 5060; TCP 5060 |
SIP |
CONNECT |
SecureSIP Registration |
CONNECT: TCP 5061
CONNECT Bridge: TCP 6061
Web App: TCP 6061, UDP 6060
Desktop app starting from v.2.9.x: TCP 6061; UDP 6060
|
SIP TLS |
CONNECT |
Audio Stream |
UDP 30000-65000 (assigned dynamically) |
RTP, SRTP |
CONNECT |
Presence Servers |
TCP 443 |
Varied |
CONNECT CONNECT Bridge |
FQDN |
config.accessline.com
pool.ntp.org
|
Product |
Service |
URL |
CONNECT |
UNIVERGE BLUE™ CONNECT API |
api.univerge.blue |
CONNECT |
UNIVERGE BLUE™ CONNECT STS |
*.univerge.blue |
CONNECT |
UNIVERGE BLUE™ CONNECT client |
elevateapi.serverdata.net – alternate API |
CONNECT |
UNIVERGE BLUE™ SHARE |
*.myonlinedata.net |
CONNECT |
IPS + PBX clusters |
*.telecomsvc.com |
CONNECT |
UNIVERGE BLUE™ CONNECT spellcheck library |
*.gvt1.com |
CONNECT |
UNIVERGE BLUE™ MEET |
meetuniverge.blue |
CONNECT |
UNIVERGE BLUE™ ENGAGE |
*.mycontactcenter.net |
CONNECT |
Analytics |
https://heapanalytics.com/ |
CONNECT Bridge |
SIP Tie Trunks |
usbc.accessline.com |