The following tables list the ports, protocols, and URLs that UNIVERGE BLUE® CONNECT devices use to exchange data with Voice Services.

This information may be useful for configuring firewalls on users’ computers or in your organization’s Local Area Network (LAN). All established connections must be accepted.

To obtain the Internet Protocol (IP) range for UNIVERGE BLUE® CONNECT, contact our support team.

VOIP Hardware & Software Port Information

Product

Service

Port numbers

Protocol

CONNECT

Provisioning (cfgphone.com)

TCP 80, 443, 1443, 2443, 6716, 6718, 6719

Varied

CONNECT
CONNECT Bridge

Registration

UDP 5060; TCP 5060

SIP

CONNECT
CONNECT Bridge

SecureSIP Registration

CONNECT: TCP 5061
CONNECT Bridge: TCP 6061
Web App: TCP 6061, UDP 6060
Desktop app starting from v.2.9.x: TCP 6061; UDP 6060

SIP TLS

CONNECT
CONNECT Bridge

Audio Stream

UDP 30000-65000 (assigned dynamically)

RTP, SRTP

CONNECT
CONNECT Bridge

Presence Servers

TCP 443

Varied

CONNECT
CONNECT Bridge
FQDN
config.accessline.com
pool.ntp.org
 

 

Product

Service

URL

CONNECT

UNIVERGE BLUE™ CONNECT API

api.univerge.blue

CONNECT

UNIVERGE BLUE™ CONNECT STS

*.univerge.blue

CONNECT
CONNECT Bridge

UNIVERGE BLUE™ CONNECT client

elevateapi.serverdata.net – alternate API
login.univerge.blue - login
https://udtfiles.azureedge.net/ - desktop client update server
connect.univerge.blue
internal.connect.univerge.blue
*.azureedge.net
*.fb-t-msedge.net
*.fdv2-t-msedge.net

CONNECT
CONNECT Bridge

UNIVERGE BLUE™ SHARE

*.myonlinedata.net

CONNECT
CONNECT Bridge

IPS + PBX clusters

*.telecomsvc.com

CONNECT
CONNECT Bridge

UNIVERGE BLUE™ CONNECT spellcheck library

*.gvt1.com

CONNECT
CONNECT Bridge

UNIVERGE BLUE™ MEET

meetuniverge.blue
api.meetuniverge.blue
meeting.meetuniverge.blue
webinar.meetuniverge.blue
downloads.meetuniverge.blue
fs-cdn.meetuniverge.blue
meetoutlookaddin.univerge.blue

CONNECT

UNIVERGE BLUE™ ENGAGE

*.mycontactcenter.net

CONNECT
CONNECT Bridge

Analytics

https://heapanalytics.com/
https://dc.services.visualstudio.com/
https://api.appcues.com/
https://app.pendo.io
https://app.eu.pendo.io
https://cdn.pendo.io
https://cdn.eu.pendo.io
https://data.pendo.io
https://data.eu.pendo.io
https://api.feedback.us.pendo.io
https://api.feedback.eu.pendo.io
https://portal.feedback.us.pendo.io
https://portal.feedback.eu.pendo.io
https://pendo-io-static.storage.googleapis.com
https://pendo-eu-static.storage.googleapis.com
https://pendo-static-5050013310844928.storage.googleapis.com
https://pendo-eu-static-5050013310844928.storage.googleapis.com

CONNECT Bridge

SIP Tie Trunks

usbc.accessline.com
usbc.apn1.telecomsvc.com
usbc.aps2.telecomsvc.com
usbc.uk1.telecomsvc.com
usbc.euc1.telecomsvc.com
usbc.to.telecomsvc.com

 


Is this answer helpful?


Haven't found what you're looking for? Search the Support Center!