This article provides step-by-step instructions for provisioning a supported Cisco device using the Enhanced BYOP method on the UNIVERGE BLUE® CONNECT platform.

This article describes:

• Adding the device in Control Panel
• Factory resetting your Cisco SPA phone
• Entering the provisioning URL

Add the device in Control Panel

1. Log in to Control Panel and navigate to UNIVERGE BLUE® CONNECT > Devices > Setup your own device.
2. Select the brand and model of your device.
3. Enter the MAC address found on the back of the phone.
4. Assign a user and 911 address. 
5. Click Add device.

Factory reset your Cisco SPA phone

Note: This step applies to all SPA phones.

1. Press the Settings button on the device (this button looks like a piece of paper with a folded corner).
2. Navigate to Factory Reset and press Select.
3. After restarting, the phone will return to factory default settings.

Enter the provisioning URL

1. Plug in the phone's power cord and network cable. The phone will begin initializing, and the lights on the phone will flash (this should take about 5 seconds to complete). The phone will automatically find the local DHCP server and obtain an IP address.
2. Obtain the IP address of your phone:
   1. Press the Settings button.
   2. In the Setup menu, navigate to Network > Current IP.
3. On your computer, open a web browser and enter the phone's IP address in the browser's address field to access the web interface of the phone.
4. Click Admin Login > Advanced.
   
5. Click the Provisioning tab and under Configuration Profile, set:
   • Profile Rule: https://config.telecomsvc.com:2443/configServlet/Cisco/$(MA).cfg
   • Ensure Provision Enable is set to Yes.
   • Ensure Resync on Reset is set to Yes.
   • Set the Resync Delays and Resync Periodic to 30 to ensure the phone reprovisions after the soft reboot that occurs when saving this page.
     
6. Click Submit All Changes at the bottom of the page. The phone will restart automatically.
7. After restarting, the Upgrading Firmware message will display on the phone screen. Allow the process to complete without interruption. The phone will reboot a second time once the upgrade is finished.
8. After the reboot, a small phone icon and line name will appear on the phone display. You can also check the status on the Info tab in the web interface (e.g., under Ext 1 Status, you will see "Registered" in the Registration State box).
   

Note: If the phone display shows ✖, the phone is not set up correctly or not connected to the server. Verify that all steps have been completed correctly. If the issue persists, contact Support.