The purpose of this article is to show you how to check the system status of the Yealink W52

Note: it is possible to check the System Status only in case the handsets were successfully paired to a base.

You can view the system status on your handset. Available information about the system status includes:

  • Base station status (e.g., IP address, firmware version, MAC address and device certificate status of the base station)
  • Handset status (e.g., hardware version, model, IPUI code and firmware version of the handset)
  • Line status

To check the base station status via the handset:

  1. Press OK to enter the main menu.
  2. Select Status > Base. The LCD screen displays status information of the base station and the Network option.
  3. Press Up or Down to scroll through and view the status information.
  4. Select Network, and then press the Enter soft key. The LCD screen displays the network settings.

 To check the handset status via the handset:

Note: You can only check the handset status if the handset does not register to a base station.

  1. Press OK to enter the main menu.
  2. Select StatusHandset. The LCD screen displays the status information of the handset.
  3. Press Up or Down to scroll through the static information.

To check the line status via the handset:

  1. Press the Line soft key when the handset is idle to check the line status directly.
  2. Press OK to enter the main menu.
  3. Select StatusLine Status.


The LCD screen displays all lines registered to the base station with icons for indicating the line status. For example, the icon Unassigned Outgoing Line (red handset) at the bottom of a line indicates that you cannot place a call using this line on the handset.