UNIVERGE BLUE® SHARE is a cloud service provided by UNIVERGE BLUE® that allows you to sync files between multiple computers, UNIVERGE BLUE® SHARE Web portal, and mobile devices, as well as securely share them with your co-workers and external collaborators. The following article describes the mobile UNIVERGE BLUE® SHARE client for Android devices.

Note: UNIVERGE BLUE® SHARE Mobile has a minimum supported iOS version of iOS 14 and higher, and Android version 11 and higher.

To download and install the application, search for it in the Google Play Store using the keyword UNIVERGE BLUE® SHARE.

Note: If you are not able to log in to the UNIVERGE BLUE® SHARE mobile app, make sure AdBlock filtering on your mobile device is disabled or domain univerge.blue is added to the whitelist.

1. After the application is installed, it requires you to log in. Type in the email address and password and tap Log In:

   

   Note: if you see the following 2FA prompt, this means that two-factor authentication is enabled for you by the administrator.

   

   Read the knowledge base article on How To Use Two-Factor Authentication To Access UNIVERGE BLUE® CONNECT or UNIVERGE BLUE® SHARE for more information

   Note: Periodically you will be prompted to provide alternate contact information (email address and mobile phone) when logging into UNIVERGE BLUE® CONNECT, UNIVERGE BLUE® SHARE, UNIVERGE BLUE® MEET, UNIVERGE BLUE® ENGAGE

   

   If password recovery information is already saved, it is validated upon further logins after either it was changed or 30 days have passed.

   

2. From the Main Screen, you can:
   • add folders and files
   • under Options, switch between backed-up folders (My Blue Share, Desktop, Documents), view Activity Feed, Offlines, and Settings
   • search in UNIVERGE BLUE® SHARE
   • refresh the page

     

3. To add a file or folder, tap the + icon at the bottom of the page and tap the corresponding icon:
   • for folders, enter the folder name and tap Add
   • for files, choose if you want to upload an existing file or take a new picture or video, and tap OK

     

4. To move or rename the file/folder, tap the three dots option next to an object and choose the corresponding option.

   Note: it is not possible to rename the folder changing only the case of the characters. Content movement from a folder owned by one user to a folder owned by another user is not possible.

   

5. To navigate to file management, tap the file name

   

6. You can perform the following actions with the file:
   • share it by sending a link (which can also be protected)
   • add it to Offline for offline access
   • open in another application (depending on the list of installed apps on your device)
   • delete it

     

     Note: a preview of the image and text files are available in the Android App right after download.

     Types of files available for preview:

     • bmp
     • gif
     • jpeg
     • jpg
     • png
     • txt
     • html
     • csv
     • msg
     • xml

     Note: swipe in the preview mode is available for images.

     Types of files unavailable for preview:

     • tiff
     • raw
     • doc
     • docx
     • xls
     • xlxs
     • ppt
7. To share a folder/file, tap the folder/file name for a few seconds to select it and tap the clip (Share) icon:

   

8. To delete a folder/file, tap the folder/file name for a few seconds to select it and tap the recycle bin (Delete) icon:

   

9. To view the Activity feed, tap the Menu icon and then the Activity

   Notes:

   • Activity feed contains the last 1000 Add and Modify events and Share invitations. All events are clickable (if you click on a folder, the folder will be opened; if you click on a file, the page for preview/downloading the file will be opened)
   • The functionality is supported on Android OS v.4.0+
   • Push notifications about new shared folders will be shown in the Android Notification Bar. The functionality depends on Google Services
   • All events about deleted objects are filtered out from the Activity feed, so if the last 1000 events are file/folder deletions, the Activity Feed will be empty

     

10. To view application settings, tap the Menu icon and then Settings:

    

    You can perform the following actions:

    • turn Passcode for the application on:

      

    • disable/enable Push Notifications
    • clear cache
    • take a UNIVERGE BLUE® SHARE tour
    • review UNIVERGE BLUE® SHARE information
    • log out

App-To-App integration

Note: integration will work only for the Apps supporting integration on their side.

Files can be:

• exported from UNIVERGE BLUE® SHARE when the user is working in the third-party App using the native Open/Attach/Add menu:

  

• exported to UNIVERGE BLUE® SHARE when the user is working in the third-party App using the native Save/Share/Export menu (i.e. uploaded from other Apps):

  

Note: the last 5 files from the Activity feed will be displayed in the Document provider Recent list

Known issues:

• For apps that support both technologies of the App-to-App integration (Action_pick & Document provider), UNIVERGE BLUE® SHARE app be listed twice on devices on Android 4.4+. There are no differences between these two Apps.
• Standard icons for all file types are used for both list view and gallery view in the document provider. Preview for Image files available only for Pictures uploaded from this particular device
• Activity feed contains only 1000 last events. All Deleted events are filtered out.
• There is a known issue with the Android Document provider. Steps to reproduce:
  1. Open the Gmail app (for example, the bug affects other apps too)
  2. Add attachment through the Document Provider (not cached on SD card)
  3. Add another attachment before the first one has been loaded
  4. Press Send
• As a result, the Gmail app will report that some attachments could not be sent. It's still possible to add multiple attachments if you add them at the same time (long tap on items in the Documents provider) or by sending cached files.