Two mutually exclusive modes are available for UNIVERGE BLUE® SHARE Mac client:

• File Syncing Mode - All content in your UNIVERGE BLUE® SHARE cloud WILL sync to your computer by default, except for folders excluded from syncing in app settings. Each file will be downloaded to your computer and accessible even when you are offline. Each file excluded from syncing will neither be downloaded nor accessible from your computer. You will need to use UNIVERGE BLUE® SHARE Web or Mobile app to access such content. Select this option if your hard drive CAN facilitate sync of all the files that you need access to or if you need to view or edit UNIVERGE BLUE® SHARE files on your computer even while offline.
• File Streaming Mode - All content in your UNIVERGE BLUE® SHARE cloud WILL NOT sync to your computer by default. Instead, all files and folders will be present to you in Finder even though they are not downloaded to your computer. File content will only be downloaded on demand when you click to open a file. This allows you to see and access many files without having to download all of them to your computer. Select this option if your hard drive CANNOT facilitate sync of all the files that you need access to or if you don't need to access your files while you are offline. Streaming implies that you can only access your files while connected to the Internet. Only My Blue Share folder works in file streaming mode, other user profile folders will still work in file syncing mode.

Note: the File Streaming Mode for UNIVERGE BLUE® SHARE is supported on macOS Big Sur or higher. 

• UNIVERGE BLUE® SHARE installation
• UNIVERGE BLUE® SHARE localization

To install UNIVERGE BLUE® SHARE for Mac:

Download UNIVERGE BLUE® SHARE application for Mac. You can download it from Control Panel > Services > UNIVERGE BLUE® SHARE > Downloads or Control Panel > Home > Downloads.

Run the pkg file. The installation wizard window will pop up and follow the steps in the wizard:

1. Click Continue to begin the installation
2. Click Continue > Agree to accept the license agreement. It can also be saved or printed.
3. Click the Change Install Location button (if needed) to change the install location. Click Install and wait while the package scripts are running
4. Wait till the package is installed > click Continue
5. Click Close
    

   

6. Launch UNIVERGE BLUE® SHARE. Enter your login and password > click Log In. Your UNIVERGE BLUE® SHARE folder is ready to use.

   

   Note: If you see the following 2FA prompt, this means that two-factor authentication is enabled for you by the administrator:

   

   Read the Knowledge article on How To Use Two-Factor Authentication To Access UNIVERGE BLUE® CONNECT or UNIVERGE BLUE® SHARE for more information.

   Note: Periodically you will be prompted to provide alternate contact information (email address and mobile phone) when logging into UNIVERGE BLUE® CONNECT, UNIVERGE BLUE® SHARE, UNIVERGE BLUE® MEET, UNIVERGE BLUE® ENGAGE

   

   If password recovery information is already saved, it is validated upon further logins after either it was changed or 30 days have passed. 

   
7. Select UNIVERGE BLUE® SHARE client mode > click Continue
   

• File Syncing Mode
• File Streaming Mode

File Syncing Mode

1. Select the device type: Corporate device or Personal device > click Continue
2. Select UNIVERGE BLUE® SHARE location > click Continue
3. Select folders to sync > click Open My Blue Share  

   

Note: when External users logs into new Desktop App, they would have no ability to select Device category, the Device would be automatically marked as 'Personal'. Click here for more details about the difference between device types.

File Streaming Mode

1. Select the device type:  Corporate device or Personal device > click Continue
2. Check the path to UNIVERGE BLUE® SHARE location. In File Streaming mode, My Blue Share folder location cannot be changed. 
3. Select folders to synchronize to UNIVERGE BLUE® SHARE.  Only My Blue Share folder works in file streaming mode, other user profile folders will still work in file syncing mode.

Upgrading UNIVERGE BLUE® SHARE for Mac

To uninstall UNIVERGE BLUE® SHARE for Mac:

Refer to the Knowledge Article on uninstallation process for up to date instructions.